Job Description:

People Hive is supporting a leading customer-experience (CX) outsourcing company in Greece in the search for a Maltese-speaking Customer Service Representative.

The role handles customer inquiries across calls, emails, chat and messaging platforms, supporting customers with account-related queries and resolving issues efficiently within a structured, CRM-based BPO environment.

Critical Requirements

• Native or near-native Maltese
• Good command of English
• Strong communication and active listening skills
• Customer service mindset
• Ability to work fixed weekday shifts (10:00–18:00)
• Candidates must be over 21 years old

Benefits

• Performance bonus of up to 10%
• €50 monthly project bonus
• Private life and health insurance incl. dental and eye care (after 3 months for local hires)
• Free access to corporate gym
• Daily Mastercard allowance of €3 net per working day during first 12 months
• International and dynamic work environment

Location: Greece (Athens)

Languages required: Maltese (native or near-native) and English (good command)

Working arrangement: Remote option (relocation support not available for remote roles)

Employment: Full-time, Monday–Friday 10:00–18:00 (Immediate Start)

Salary: €1,350 per month (x14 salaries, gross)

People Hive HR Consultancies LLC is acting as the recruitment partner for this vacancy. Applications will be handled confidentially and shared with the client as part of the recruitment process.

Job Reference: PH-DSR-015